For the past year, we have gone Euro and dried all our laundry with good ole' natural air. With only one small drying rack to our name, some items got a first class seat on the rack while others were regulated to second-class and draped on furniture, layed on beds, and hung from the bathroom shower curtain rod. As you can imagine, these clothes literally took over the flat. Even worse, many items would take longer than imaginable to dry and remained scattered about for days. It has been so long since any our clothes have seen a drier that we almost became accustomed to crunchy towels, stiff t-shirts, and jeans that could stand on their own! All of this, of course, was not by choice. When we originally purchased a washer/dryer, we headed to Fust, a well-kwown electronics and home goods stores. After looking at several models of washers and dryers, we decided to save some money and select a combination washer/dryer (yes, one machine that does both)! Despite the length of time it took to do one load, our first batch of laundry came out clean and crisp with on apparent problems. After that, it was all downhill. After completing the wash cycle on the second load, the machine displayed what would become my worst nightmare after only a few minutes of starting the dry cycle....ER12. No worries, right?! The machine was under warranty so we promptly called the repairman. A nice French-only speaking technician was dispatched and "claimed" to fix the machine even though he had never seen the ER12 display before. Well, our fixed machine worked for all of one load. Again, on the second load we received the same ER12 display on the dry cycle. So, after another call to the company the repairman returned. And returned. And returned. After several months, multiple calls to the company, and countless visits from the same French-speaking repairman, we finally received a replacement machine. Story done and over with? If we could only be so lucky. AGAIN, after only one load, my worst nightmare returned on the new machine! So, the repairman returns. And returns. And returns. He is baffled. We are baffled. The company is baffled (and of not much help). So, finally, we decided to do away with this model and replace it with a new seperate washer and dryer. Our machine arrived last week and (I don't want to jinx it) but so far, so good. While a working dryer has been wonderful, the rack will not become obsolete. I will continue to go Euro and dry most things on the rack. However, there are certain items that are simply not the same without technology. Soft towels have never felt so good!